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Imbuyiso Consulting and Collections (Pty) Ltd. was founded in 2006, with the main purpose of outsourced account management and debt recoveries facilitation for the financial services sector.

Imbuyiso is committed to transformation and has a Level 2 BBBEE rating. The Company is under the leadership of two female Directors. Evelyn Tsagae is the Managing Director.

Imbuyiso Consulting and Collections (Pty) Ltd. is a multi-faceted consultation and collections firm that specializes in the recovery of debt for Financial Institutions with the focus on call centre based debt recoveries and the facilitation/management of disputed matters, insolvencies, liquidations, debt review and litigation.

The Company has two call centres centrally located in Pretoria (Brooklyn and Silverton) and employs 40 collections agents excluding the management team and the directors.

Backed by experience, dedication and expertise, Imbuyiso has developed into an expert in their field and have excellent, effective and unique communication skills as well as sound knowledge of business procedures to effectively communicate with all stakeholders within the collections industry.

It is Imbuyiso's aim to uphold and maintain the relationships it has with our clients as well as debtors and to preserve such relationships.

Our business model and relationships are based on the principles of honesty, commitment and transparency.

We are registered as a Debt Collections Company with the Council for Debt Collectors and is a member of ADRA. Both certificates are available on request.

All Directors, Managers, Supervisors and Collectors are registered with the Council for Debt Collectors.


To provide quality and professional services to our stakeholders that is driven by the determination to succeed.


To become the ultimate specialised debt collection and consulting agency in South Africa. Our vision stretches beyond the horizon.